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- 2022-05-26 16:47:36 发布
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2-1ChapterTwo
ConsumerandindustrialgoodsandservicesproducersMediaCompaniesSyndicatedservicesCustomresearchfirmsTheMarketingResearchIndustryMembers2-2KeyTerms&DefinitionsFieldservicesfirmsSpecializedservicesfirmsOnlineandmobiletrackingfirmsBigDataanalyticfirmsOther
2-3TheMarketingResearchIndustryStructureKeyTerms&Definitions
2-4Top10MarketingResearchFirmsKeyTerms&DefinitionsU.S.Rank12345678910OrganizationNielsenHoldingsN.V.KantarIpsosWestatInc.InformationResources,Inc.ArbitronInc.GfKUSAIMSHealth,Inc.TheNPDGroup,Inc.ICFInternational,Inc.U.S.2012ResearchRevenue($,inmillions)$2,651.0929.4590.0491.1478.7444.1330.0271.3191.8191.2
Federal,State,andLocalGovernmentsMediaCompaniesRetailersandWholesalersManufacturersMarketingResearchSuppliersMarketingResearchSupplierServiceFirms2-5PrimaryInformationUsersKeyTerms&Definitions
Nielsen’sTwoDivisions:ConsumerWatchConsumerBuyCustomresearchfirms:CustomresearchfirmsOnlineandmobiletrackingfirmsC.BigdataanalyticfirmsD.SyndicatedservicefirmsE.Limited-FunctionresearchfirmsMarketingresearchsupplierservicefirms2-6ResearchSuppliersKeyTerms&Definitions
FieldServiceFirm—collectdataSamplingFirms—generatesamplesSoftwareFirms—sellssoftwareforanalysisOtherServiceCompanies—consulting,magazinesanddirectories2-7TypesofMRSupplierServiceFirmsKeyTerms&Definitions
2-8SyndicatedServiceResearchFirmsKeyTerms&Definitions
2-9UsersofMarketingResearchKeyTerms&Definitions
2-10StrategicPartneringKeyTerms&DefinitionsAppropriateuseofsynergybetweenpartnersPersonalcompatibilitygreatlyenhanceseffectivenessSharingthesamevisionsandgoalsisimportantAbouthalfoflargeMRfirmsengageinstrategicpartneringCangreatlyimproveproductivityandcustomerserviceWillhelpthecompanytotargetitsresourcesmoreeffectively
2-11Ethicsaremoralprinciplesorvaluesgenerallygoverningtheconductofanindividualorgroup.Ethicsisnotaone-wayrelationshipasallpartiesareresponsibleformaintainingandfosteringethicalstandardsandconduct.Ifyouareconcernedaboutaresearchsupplier,contactresearchassociationstovetsuppliers.MarketingResearchEthicsKeyTerms&Definitions
Deontology—peopleshouldadheretotheirobligationswhenanalyzingadilemmaUtilitarianism—abilitytopredicttheconsequencesofanactionCasuist—currentethicaldilemmawithexamplesofsimilarsituations2-12EthicalTheoriesKeyTerms&Definitions
2-13UnethicalBehaviorbySuppliersKeyTerms&DefinitionsLow-ballpricingAllowingsubjectivityintotheresearchAbusingrespondentsSellingunnecessaryresearchViolatingclientconfidentialityBlackboxbranding
2-14RequestingBidsWhenaSupplierHasBeenPredeterminedRequestingBidstoObtainFreeAdviceandMethodologyMakingFalsePromisesRequestingProposalswithoutAuthorizationUnethicalBehaviorbyClientsKeyTerms&Definitions
2-15UsingProfessionalRespondentsFailingtoProperlyValidatetheDataUsingOthers’ResearchasOriginalWorkOverstatingQualificationsorInflatingReferencesUnethicalBehaviorbyFieldServiceProvidersKeyTerms&Definitions
2-16RighttoChoosetoParticipateRighttoSafetyRighttoBeInformedRighttoPrivacyRespondents’RightsKeyTerms&Definitions
2-17KeyTerms&DefinitionsMarketingResearchIndustryStructureCustomResearchFirmsSyndicatedServiceResearchFirmsTop10MarketingResearchFirmsFieldServiceFirmsStrategicPartnershipEthicsLow-BallPricingLinksandbuttonareactivewhenin“SlideShowMode”KeyTerms&Definitions