医患关系英文PPT讲解学习.ppt 43页

Where’sthetrust? 8maocouldcureadiseasewhichrequires100,000yuan? A6-day-oldbabyCongenitalglantcolon（先天性巨结肠） Receivedtheradicalmacrosigmoidoperation（巨结肠根治术） A15-month-oldboy:Hand-foot-and-mouthdisease.SeriouslyillinICU.Hisparents:doubtedaboutthedoctorsrecordedthewholecourseofdiagnosisandtreatment. reasonWhatmakessuchaterriblemisunderstandingbetweendoctorsandpatients? DoctorsorpatientsWhoischieflyresponsibleforthisproblem? OathandPromiseWhatcan’tweforget? Whatdowecareabout?Yourpainandsadness Whichwouldwechose,Benefitsormorals? Howtoeliminatedistrust? Howtoliveinharmonious? Whatshouldpatientsdo?WhatshouldIdo? intentionHarmoniousRelationship Iamsick,pleasehelpme!! ForthePatient...SharingYourPointofViewWithYourDoctorChoosingaRelationshipStyleLearningtheInformationActivelyCooperatewithYourDoctorUnderstandandRespectYourDoctor"sWork SharingYourPointofViewWithYourDoctor Beinghonestaboutyourviewpoint.Letyourdoctorknowwhatareyouthinkingabout.Heedreasonablewarningssuggestedbyyourdoctor.Whenrequestingaespecialtreatment,afriendlyandfirmrequestislikelytoworkbest. ChoosingaRelationshipStyle DifferentstylesThe"traditional"doctor-patientrelationship,thedoctorleadsandthepatientfollowsPartnership,wherebothdoctorandpatientcontributetothedecision-makingprocessSomepatientsprefertomakedecisionsanduseadoctorprimarilyasaconsultant.Noneoftheserelationshipstylesisrightorwrong.Letyourdoctorknowwhichstyleyouprefer. LearningtheInformation Youcangettheinformationofyourdiseasefromwebsites,hotlinesandcommunityorganizationsAskyourdoctorspecificquestionsduringyourvisit.Self-learningshouldnotbeasubstitute. ActivelyCooperatewithYourDoctor Cooperatewithyourdoctor"sdiagnosisandtreatment,trustyourdotor,tellhim/heryourtruemedicalhistory,symptomsandyourcondition.Activelytellyourdoctorhowyoufeelintheprocessofthetreatment. UnderstandandRespectYourDoctor"sWork Understandandrespectyourdoctor"swork,personalityandpower,doyourbesttoestablishharmoniouspatient-doctorrelationship.Neverdothesebarbarousactions,e.g.despiseyourdoctor,extortmedicine,enforcespecialexaminationandtreatment,abuseyourdoctorinthefoulestlanguages,menaceyourdoctorandassaultyourdoctor FortheDoctor... EffectiveDoctorPatientCommunicationgatheringdata,establishingatherapeuticrapporteducatingthepatient SupportingYourPatients"Interests SupportingYourPatients"InterestsSupportpatientinterestinmonitoringandtreatmentPatientswilloftenbewillingtofollowadoctor"sbest-supportedrecommendations BeingFlexibleWithYourResponses BeingFlexibleWithYourResponsesTheexpectationthatpatientswillpassivelyfolloworderssimplywon"tworkwitheveryone,certainlynotwhendoctorshavenohardanswersformanyquestions.Tocopeeffectively,doctorsmustlearnhoweachpersonwantstobetreated. DescribingBothSidesoftheIssues DescribingBothSidesoftheIssuesBepreparedtodescribebothsidesofthemedicalissuesthatconfrontpatients,anddonotfeelinsultedifthepatientchoosesadifferentoptionthanyourecommend.Today,manypeopletakeastrongroleinthedecision-makingprocess.Doctorsshouldhelppersuadepatientstodowhatmakessense. RespondingMedically NotPushingYourPatientDon"tpushpatientstobegintreatmentbefores/heisreadytocommit. IFYOUAREADOCTOREverybody,personalityandconditionisveryuniqueandmustbetreatedassuch.Averythoroughhistoryandexamisnecessary. ‘Nice’DoctorsBetterDoctors‘Nice’DoctorsBetterDoctors CommonGoal ThankYou