菲利普——优秀企业的员工业绩评估和员工发展体系（英文PPT18.pptx 19页

EffectivePerformanceManagement-ACaseStudyRobertH.Xiao,PhDHRDirector,People&OrganizationDevelopmentPhilipsChinaCorpHR AgendaWhyperformancemanagement?Whatistheprocess?Howtomakeitwork?Valuealignment/topdowndriveLinkingrewardsanddevelopmentAspectsofinfrastructureCommunication/educationPartofthecultureWheretostart? Whyperformancemanagement?BasicmanagementcyclePlanning,organizing,staffing,leading,andcontrollingFundamentalcorporateinfrastructureConsistencyinmeasuring/rewardingSustainabilityinbusinessandpeople Whatistheprocess?AnnualprocessPastreviewandnextgoalsettingAppraisalprocess:rewardsIndividualdevelopmentplanningOn-goingreviewanddocumentationGlobalaligned PhilipsWay:PeoplePerformanceManagement(PPM)is……aprocesswhichhelpstoalignpersonalandbusinessobjectives…drivenby‘thePhilipsway’:oneculture,onebrand,onecompanyoneglobalapproachforPeoplePerformanceManagement…supportingtheimprovementofbusinessresultsforPhilips PPM:acyclicalprocess… Howtomakeitwork?-valuealignment&topdowndriveAperformanceorientedvaluesystemCompanyvalueasthecorethroughoutorganizationValuederivedcriteriaintheorganizationstructureandsupportingsystem(HR)DeterminationshownfromthetopLeadersbeingdrivenbythesameprocess OurValuesDelightcustomersWedelightourcustomersbyanticipatingandexceedingexpectationstherebycreatingsustainablemarketleadershipDeliveroncommitmentsWepursuebusinessexcellence,beingrigorousindeliveringonourcommitmentsDeveloppeopleWeinspireandenableeachothertouseourcreativityandentrepreneurialflair,andtomaximizeourpotentialDependoneachotherWeworkas“onePhilips”inanenvironmentoftransparencyandtrusttomobilizeourcollectivecompetenceandthatofourbusinesspartnersValues Howtomakeitwork?-linkingrewardsanddevelopmentTightlinkagebetweenperformanceoutcomeandrewardsEmbeddedindividualdevelopmentprocess PhilipsWay:LinksbetweenPPMandotherHRareasSalary&AnnualincentiveIndividualDevelopment Howtomakeitwork?-aspectsofinfrastructuresFullrangeofdocumentationOn-linereviewsystemPerformancedistributionCalibrationprocess PhilipsWay:DocumentationJobdescription(JD)Businessbalancedscorecard(BBS)Personalcontributionagreement(PCA)Individualdevelopmentplan(IDP)On-linePPMPPMisanon-linesystemGuideddistribution10%,20%,50%,15%,5%CalibrationprocessManagementteamdiscussion Howtomakeitwork?-communication/educationDefinedrolesandresponsibilitiesinPPMFullcoverageofcommunicationOngoingupdatesDeadlinesandconsequences PhilipsWay:RolesandresponsibilitiesImplementationLeadersExperts/facilitatorsofPPMtrainingTutors(OperationalHRManagers)RegionalAdministratorsPPMProjectTeamCorporateHRM Howtomakeitwork?-partofthecultureBusinessachievementneedssystematicdriveinmanagingperformancePerformancecomesfromemployeeManagementjobistoenhanceemployeeperformance PhilipsWay:AneffectivePPMprocessisaboutthedialoguebetweenmanagerandemployee…EmployeesManagersUnderstandhowtheycontributetobusinessresultsUnderstandwhatisexpectedfromthemUnderstandtowhatextenttheymeettheseexpectationsDevelopthemselvesDeployandrealizebusinessgoalsSetclearobjectivesandevaluateperformanceDeveloppeoplesotheycanaddmorevalue Wheretostart?AperformancemindedleadershipteamAcompetentHRorganizationandpersonnelAneffectiveinfrastructureAdriveoncommunicationandeducationAclearsetofvalueandvalueorientedculturewithcriteria 演讲完毕，谢谢观看！