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1GivingPowerfulPresentations
ContentPageA.ThePresenter3-9Objectives10-16C.PartsofSpeech17-19PeopleSkills20-29Tips30-32
“Donothingtodullyourenergy.Itismagnetic.Vitality,aliveness,enthusiasm:theyarethetopqualitiesneededforaneffectivepublicspeaker.Peopleclusteraroundtheenergeticspeaker,thehumandynamoofenergy,likewildgeesearoundafieldofautumnwheat.”ThePowerofPASSION
“Theeffectivespeakerearnestlydesireshislistenerstofeelwhathefeels,toagreewithhispointofview,todowhathethinksisrightforthemtodo,andtoenjoyandrelivehisexperiencewithhim.Heisaudience-centeredandnotself-centered.Heknowsthatthesuccessorfailureofhistalkisnotforhimtodecide-itwillbedecidedinthemindsandheartsofhishearers."WhenGeorgeBernardShawwasaskedhowhelearnedtospeaksocompellinglyinpublic,hereplied:“IdiditthesamewayIlearnedtoskate-bydoggedlymakingafoolofmyselfuntilIgotusedtoit.”Fromtheexperts:
“TwominutesbeforeIbegin,Iwouldratherbewhippedthanstart;buttwominutesbeforeIfinish,Iwouldratherbeshotthanstop.”“Likebegetslike.Ifweareinterestedinouraudience,thereislikelihoodthatouraudiencewillbeinterestedinus.Ifwearetimid,theywilllackconfidenceinus.Evenbeforewespeak,veryoften,wearecondemnedorapproved.Thereiseveryreason,therefore,thatweshouldmakecertainthatourattitudeissuchastoelicitwarmresponse.”Fromtheexperts:
Appearance:
GesturesNine-tenthsofthestuffthathasbeenwrittenongestureshasbeenawaste.Anygesturethatisgottenoutofabookisverylikelytolooklikeit.Theplacetogetitisoutofyourself,outofyourheart,outofyourmind,outofyourowninterestinthesubject,outofyourowndesiretomakesomeoneelseseeasyousee,outofyourownimpulses.Theonlygesturesthatareworthwhile,arethosebornonthespurofthemoment.Anounceofspontaneityisworthatonofrules.
GesturesGestureisnotathingtobeputonatwilllikeadinnerjacket.Itismerelyanoutwardexpressionofinwardconditionjustasarekissesandcolicandlaughterandseasickness.Andaman’sgestures,likehistoothbrush,shouldbeverypersonalthings.And,asallpeoplearedifferent,theirgestureswillbeindividualiftheywillonlyactnatural.NOTWOPERSONSSHOULDBEDRILLEDTOGESTUREINPRECISELYTHESAMEFASHION!
Video-beamerHandouts1.Decisioncharts2.Checklists3.WorksheetsFlipchartsOverheadPresentationAids
IfyouhaveNOgoal-youaresuretoreachit!Objectives:
1.WhyamIgivingthispresentation?(What’sinitformyclient?)toinform?Toinstruct?Toentertain?Topersuadetoaction?2.WhatdoIwanttheclienttosayafterthepresentation?3.WhatdoIwanttheclienttobelieve?4.WhatactiondoIwanttheclienttotake?Objectives:
1.TomakeCHANGESinattitude&deliveryofpresentations2.ToexperiencethePOWERofpersonalityandpassioningivingapresentation3.ToexperienceSUCCESSandhavefun!MyObjectivesforGivingPowerfulPresentations
MissionStatement:Consultantswilllearnbypracticeanddemonstrateincreasedconfidence,enjoymentandeffectivenessinmakinginspiringprofessionalpresentations.Objectives:Write3clearobjectivesforclientpresentationDemonstrateimprovedabilityfrom1stspeechto2ndinareasofclarity,confidenceandenthusiasmLearnhowtomovetheclienttoaction–thiswillresultin:a)increasedrevenueforRolandBergerStrategyConsultantsb)increasedjobsatisfactionandperformanceforconsultantc)increasedclientsatisfaction
Attheendofthispresentation100%ofyouwilleagerlychoosetoeatchocolatecake!ObjectiveExample
ExamplesofappropriateandinappropriatewordsforlearningobjectivesAppropriateWords(ObservableBehavior)InappropriateWords(NotObservableBehavior)writeclassifycalculateprepareoperatedefinedescribedemonstrateexplainlistselectapplychooseconstructcompleteacceptbeawareofrememberrecallbefamiliarwithconsidergraspvalueappreciatebelievecomprehendknowunderstanddiscernascertainBestWordstoUse:
Decidewhichmethodoforganizationwouldworkbestforyourtopic:HowToArrangeMainIdeasInAnInformativeSpeechPartstoWholebreaksthetopicintodistinguishablesegments.Eachpartisasub-topicofthewhole.Chronologicalsetsupatimeline.Spatialorganizespointsbymappingthemgeographically.Causalexplainsaseriesofcausesandeffects.Processidentifiesasequenceofstepsorstages.
1.Arousecuriosity2.Relateahumanintereststory3.Useanexhibit4.Askaquestion5.ReadastrikingquotationGiveashockingfact6.Introduction:
BodyMainIdea1:Example:ChocolateisoneofmyfavoritefoodsMainIdea2:Example:EatingdessertliftsyourspiritsandmakesyouhappyMainIdea3:Example:Eatingtogetherisaformofentertainmentandfriendship
--Summarizeyourpoints--Appealtoaction--Ashort,sincerecompliment--Ahumorousclose--AquotationConclusion
“Attend”meanstopresentmyselfphysicallyinawaywhichshowsthatIvaluetheclient4“Attend”behaviors1.Facetheclient2.Maintainappropriateeyecontact3.Moveforwardtowardclient4.Nod,agree,smileAttend
SkillsListenObserveQuestionAttendPeopleSkills:
Visualcluesgivenbyclient(oraudiences)Makeinferencesbasedonobservationsofclientsface,bodypositionandbodymovements.BehaviorsSmilingNoddingaffirmativelyLearningforwardEyecontactYawningVacantstareShufflingfeetLearningbackinchairLookingatclockFrowningScratchingheadPursingLipsVacantstareAvoidingeyecontactPossiblefeelingsEnthusiasm/UnderstandingBoredomConfusionObserve
Example1BehaviorsobservedInferredfeelingsExample2BehaviorsobservedInferredfeelingsExample3BehaviorsobservedInferredfeelingsExerciseonObservationSkills
Obtainverbalinformationandverifythatyouunderstandit.Thisprovidesyouwithfeedbackabouthowtheclientisreceivingyourideas:Twosteps:1.Listentothewords-graspbothcontentandunderlyingmeaning2.Paraphrasewhatwassaidtodemonstrateunderstanding“Whatyou’resayingis…”“AsIunderstandit…”Listen
Example1Yourparaphrasestatement:Example1Yourparaphrasestatement:Example1Yourparaphrasestatement:ExerciseinListeningSkills
1.AskingquestionsAskingquestionseffectivelyduringorfollowingapresentationisoneofthemostimportantskillsyoucandevelop.AskingquestionseffectivelymeansselectingtherightTYPEofquestion,PHRASINGitsoitelicitstheresponseyouareafter;thenDIRECTINGthequestionappropriately.2.TypesofQuestionsTherearetwobasickindsofquestionsfromwhichtochoose-OPENquestionsandCLOSEDquestions.Questions
TypeofQuestionDescriptionExampleOpenRequiresmorethana“yes”or“no”answerStimulatesthinking.ElicitsdiscussionUsuallybeginswith“what,”“How”,“When,”“Why”“Whatideasdoyouhaveforexplainingthesechangestoouremployees?”ClosedRequiresaone-wordanswer.Closesoffdiscussion.Usuallybeginswith“is,”“can,”“howmany,”“does”.“Doeseveryoneunderstandthechangeswe’vediscussed?”TypesofQuestions
GuidelinesforPhrasingQuestions
IFYOUWANTTO...THENStimulatethinkingofallpresentAllowvoluntaryresponseAvoidputtinganindividualonthespot.Directthequestiontothegroup.Example:“Whatexperienceshaveyouhadonthisissue?”Stimulateoneindividualtothinkandrespond.Taptheknownresourcesofan“expert”intheclass.Directthequestiontothatindividual.Example:“Mary,youhavehadalotofexperienceinapplyingtheseregulationswithclients.Whatwouldyoudointhiscase?”HowtoDirectaQuestion
2.LURETHEMPeoplearemainlyinterestedinthemselves–sostateclearlywhat’sinitforthem!Usethesametacticasafisherman–bait1.LESSISBETTERTheshorterthemessage,thegreatertheimpactLeavetheclientwantingmore3.BEANACTORActconfidentandenthusiasticandyouwillbe4.PREPARE-PREPARE-PREPAREWhywouldtheclientsay‘no’?Practiceconveyingyourmainmessagein60seconds”TipsTips
Toomanywords-verbal-writtenNoconcretegoalNoeyecontactNoconviction/passionSelf-centeredNOTclient-centeredCommonProblems
“Donothingtodullyourenergy.Itismagnetic.Vitality,aliveness,enthusiasm:theyarethetopqualitiesneededforaneffectivepublicspeaker.Peopleclusteraroundtheenergeticspeaker,thehumandynamoofenergy,likewildgeesearoundafieldofautumnwheat.”ThePowerofPassion
33ThankYou!
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